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• Marketing Mix and Relationship Marketing on Customer Loyalty with Customer Satisfaction as a Mediation Variable at BPRS Botani Bina Rahmah Bogor

  Abdillah Jetha Putra , Tri Kartika Pertiwi , Dhani Ichsanuddin

  551-570

  2025-10-04

  Statistics: 667

• The Effect Of Trust And Commitment On Customer Loyalty Of Bprs Botani Bina Rahmah With Customer Satisfaction As a Mediation Variable

  Ayi Hilman Faizin , Yuniningsih , Muhadjir Anwar

  355-376

  2026-01-13

  Statistics: 375

• The Role of Customer Satisfaction in Mediating the Influence of Product Quality on Generation Z Consumer Loyalty in Kopi Kenangan in Makassar City

  Nurman

  1995-2018

  2026-06-08

  Statistics: 128

• Analysis Of The Influence Of Product Quality And Promotion & Reward Programs On Customer Loyalty Through Customer Satisfaction In Gold Savings Customers At BSI Systematic Literature Review (SLR) With Bibliometrics

  Ayu Sukma Arsy Diana , Budi Eko Soetjipto , Madziatul Churiyah

  1485-1504

  2026-05-22

  Statistics: 192

• Customer Value in Social Media Marketing and Service Quality Effects on Britama Prioritas Decisions at BRI Sukabumi

  Alya Aprilianti , Agus Setyo Pranowo , Jan Horas V. Purba

  2443-2456

  2026-07-05

  Statistics: 1

• The Role of Pricing in Increasing Customer Satisfaction: Analysis of The Barbershop Services Industry in Makassar City

  Chalid Imran Musa

  917-922

  2023-10-21

  Statistics: 1031

• The Research Evolution of Financial Performance, Customer Trust, and Customer Loyalty in Sharia Banking Sector: a Bibliometric Analysis

  Bachtiar Wijaya , Budi Eko Soetjipto , Madziatul Churiyah

  1869-1900

  2026-06-03

  Statistics: 126

• Mapping The Intellectual Structure of Service Quality and Customer Loyalty Research: A Global Bibliometric Study in The Banking Industry

  Yanik Febriyani , Budi Eko Soetjipto , Madziatul Churiyah

  1633-1660

  2026-05-23

  Statistics: 153

• The Effect of Product Quality and Service Quality on Customer Satisfaction at SLV Room Boutique

  Abd Rachman , Muhammad Ilham Wardhana Haeruddin , Muh. Ichwan Musa , Chalid Imran Musa , Tenri S.P. Dipoatmodjo

  399-410

  2023-05-16

  Statistics: 1076

• The Role of Trust In Mediating Personal Selling and Customer Experience Towards The Decision To Save at BPR Syariah Study at BPRS Baiturridha Pusaka-Bandung

  Kiftiah Hindun , Muhadjir Anwar , Sugeng Purwanto

  503-518

  2025-09-04

  Statistics: 333

• Paid Social Media Advertising and Digital Marketing Content Quality as Determinants of Ecourse Purchase Decisions Mediated by Customer Trust

  Wira Pekik Amiruddin , Hari Muharam , Sufrin Hannan

  2309-2326

  2026-06-24

  Statistics: 52

• Exploring the Role of Brand Equity on Customer Satisfaction and Brand Loyalty: A Case Study of Browcyl's Signature Makassar Snacks

  Sitti Hasbiah

  89-98

  2023-11-26

  Statistics: 536

• The Effect Of Ease Of Use And Product Safety On Increased Sales Through Customer Satisfaction: Systematic Literature Review (SLR)

  Narotama Aulia Fazri , Budi Eko Soetjipto , Madziatul Churiyah

  855-874

  2026-04-25

  Statistics: 282

• Optimizing the Service Profit Chain Model by Enhancing Job Satisfaction to Improve Customer Oriented Employee Performance at PDAM Kota Balikpapan

  Supriadi , Etty Soesilowati , Inayati Nuraini Dwiputri

  2367-2382

  2026-06-25

  Statistics: 23

• Service Quality and Social Media Marketing Activities as Determinants of Revisit Intention: Customer Satisfaction as an Intervening Variable

  Regina , Agus Setyo Pranowo , Sufrin Hannan

  2289-2308

  2026-06-24

  Statistics: 52

• Examining the Impact of Trust and Image on The Loyalty of Islamic Banking Clients in Indonesia: an Empirical Study

  Ilma Wulansari Hasdiansa

  77-88

  2023-11-26

  Statistics: 482

• Green Marketing Campaign and Loyalty Customer : A study from Starbucks Makassar Customers

  Annisa Paramaswary Aslam , Dian Anggraece Sigit Parawansa , Muh Al Fatah Arief Putra

  339-348

  2023-05-09

  Statistics: 1397

• The Influence of Product Quality on Customer Satisfaction at KFC Pettarani Branch, Makassar City

  Virah Aulia

  81-86

  2023-02-01

  Statistics: 580

• The Role Of Artificial Intelligence In Personalized And Customized Engagement Marketing: A Comprehensive Review

  Benediktus Rolando

  301-316

  2024-05-28

  Statistics: 2394

• Consumer Purchase Decision Making Behavior of Fashion Products on Shopee in Surabaya City

  Viona Rosalinda Dwi Putri , Tri Kartika Pertiwi , Nanik Haryana

  297-306

  2025-12-22

  Statistics: 243

• Mobile Banking Service Quality and Customer Relationship Quality in Indonesian Islamic Banks: The Moderating Effect of Gender

  Laras Puspa Kirana , Rita Komaladewi , Yevis Marty Oesman

  297-310

  2025-02-11

  Statistics: 804

• The Influence of Store Atmosphere, Service Quality, and Product Variance on Customer Loyalty Through Customer Satisfaction at Marinor Cafe in Makassar City

  Andi Hikmah Dewi Sriyanti , Otto R. Payangan , Fahrina Mustafa

  763-772

  2023-07-30

  Statistics: 1900

• The Effect of Payment Convenience on Online Shopping Addiction Through Marketplace Platform Customer Satisfaction an Intervening Variable in Urban Communities in South Sulawesi

  Rezki Fani , Darmianti Razak

  215-230

  2025-01-16

  Statistics: 598

• The Effect of Product Quality, Brand Image, and Promotion on Customer Loyalty at Rumah Tempe in Pontianak City

  Fadia Rachma Octriani , Sumiyati Sumiyati

  2327-2340

  2026-06-24

  Statistics: 53

• The Role of Service Innovation and Service Quality in Improving Customer Satisfaction

  Destya Salsabila Firmansyah , Yayan Firmansyah

  633-644

  2026-01-19

  Statistics: 114