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Found 8 items.

Mobile Banking Service Quality and Customer Relationship Quality in Indonesian Islamic Banks: The Moderating Effect of Gender

Laras Puspa Kirana , Rita Komaladewi , Yevis Marty Oesman

297-310

2025-02-11

Statistics: 820
The Role of Customer Satisfaction in Mediating the Influence of Product Quality on Generation Z Consumer Loyalty in Kopi Kenangan in Makassar City

Nurman

1995-2018

2026-06-08

Statistics: 145
Customer Value in Social Media Marketing and Service Quality Effects on Britama Prioritas Decisions at BRI Sukabumi

Alya Aprilianti , Agus Setyo Pranowo , Jan Horas V. Purba

2443-2456

2026-07-05

Statistics: 88
Optimizing the Service Profit Chain Model by Enhancing Job Satisfaction to Improve Customer Oriented Employee Performance at PDAM Kota Balikpapan

Supriadi , Etty Soesilowati , Inayati Nuraini Dwiputri

2367-2382

2026-06-25

Statistics: 122
Mapping The Intellectual Structure of Service Quality and Customer Loyalty Research: A Global Bibliometric Study in The Banking Industry

Yanik Febriyani , Budi Eko Soetjipto , Madziatul Churiyah

1633-1660

2026-05-23

Statistics: 173
The Effect Of Trust And Commitment On Customer Loyalty Of Bprs Botani Bina Rahmah With Customer Satisfaction As a Mediation Variable

Ayi Hilman Faizin , Yuniningsih , Muhadjir Anwar

355-376

2026-01-13

Statistics: 425
Service Quality and Social Media Marketing Activities as Determinants of Revisit Intention: Customer Satisfaction as an Intervening Variable

Regina , Agus Setyo Pranowo , Sufrin Hannan

2289-2308

2026-06-24

Statistics: 132
The Role of Pricing in Increasing Customer Satisfaction: Analysis of The Barbershop Services Industry in Makassar City

Chalid Imran Musa

917-922

2023-10-21

Statistics: 1217

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