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• Analysis of Service Quality and Customer Satisfaction on Repurchase Halal Fashion Products Study on Akhwat Bone Sewing House Customers

  Ayu Lukmana

  65-70

  2023-02-01

  Statistics: 644

• Customer Experience and E-Wom Effects on Brand Image and Patient Revisit Intention at Dental Clinics In Bogor

  Siti Holilah , Agus Setyo Pranowo , Herdiyana

  2213-2232

  2026-06-22

  Statistics: 79

• The Influence of Content Marketing on Customer Loyalty: Case Study of Spotify

  Adinda Rizki Luthfiyyah , Popy Rufaidah

  425-436

  2025-05-23

  Statistics: 1265

• Human Resources as Brand Ambassador: a Qualitative Approach to Building Customer Loyalty

  Rostini , Annisa Zhalila Razak , A Fadel Muhammad , Sukiman , Hamsyah

  349-356

  2025-03-23

  Statistics: 553

• Mapping Multi-Sensory Brand Experiences and Their Impact on Customer Satisfaction: A Bibliometric and Systematic Literature Review on Scopus

  Kevin Ghulaman Silmi , Budi Eko Soetjipto Budi Eko , Ludi Wishnu Wardhana Ludi Wishnu

  371-386

  2025-05-17

  Statistics: 617

• Brand Positioning Analysis in Enhancing Customer Loyalty: A Systematic Literature Review

  Feri Andika Prasetya , Budi Eko Soetjipto , Ludi Wishnu Wardhana

  357-370

  2025-05-17

  Statistics: 1334

• Mapping the Role of Social Media Marketing in Purchase Decisions through Brand Trust: A Systematic Review and Bibliometric Analysis

  Titisari Ambarwati , Budi Eko Soetjipto , Madziatul Churiyah

  1787-1812

  2026-05-31

  Statistics: 147

• The Effect Of Sales Promotion And Social Media Marketing On The Purchase Intention Of BSI Gold Products Through Perceived Value, Brand Awareness, Trust, And Customer Engagement As Mediation Variables Systematic Literature Review (SLR) With Bibliometrics

  Nasihiyah Purwaning Wulan , Budi Eko Soetjipto , Madziatul Churiyah

  1669-1686

  2026-05-25

  Statistics: 224

• Customer Service Automation Through Ai-Powered CRM: Impact On Marketing Target Accuracy

  Wiwin Riski Windarsari

  131-138

  2025-12-05

  Statistics: 535

• The Influence of Employee Performance and Service Quality on Customer Satisfaction of PT Citra Buana Adi In East Jakarta

  Yudi Budi Yuniarso , Wening Estiningsih

  317-326

  2024-05-30

  Statistics: 356

• The Effect of Service Quality on Customer Satisfaction at Banua Coffee Cafe in Makassar City

  Ichwan Musa , Cepi Pahlevi , Indrianty Sudirman , Sumardi

  533-542

  2023-07-04

  Statistics: 689

• The Influence of Free Shipping and Online Customer Reviews on the Shopee Platform on Purchasing Decisions of Students of the Faculty of Economics, Nias University

  Reyan Janefata Zebua , Aferiaman Telaumbanua , Sophia Molinda Kakisina , Serniati Zebua

  253-260

  2025-12-20

  Statistics: 176

• The Effect of Workload and Work Stress on Employee Performance at PT PLN (Persero) Customer Service Unit Karebosi City of Makassar

  Karman , Chalid Imran Musa , Tenri S.P Dipoatmodjo , Siti Hasbiah , Uhud Darmawan Natsir

  147-156

  2023-03-07

  Statistics: 643

• Online Shopping Experience and Repurchase Intention in Beauty and Personal Care in Pontianak City: The Mediating Role of Trust

  Sumiyati Sumiyati , Neni Triana M

  2383-2394

  2026-06-30

  Statistics: 28

• The Effect Of Marketing Communication And Service Quality On Product Usage Decisions In Byond By BSI Mobile Banking Through Brand Image As A Mediation Variable Systematic Literature Review (SLR) With Bibliometrics

  Esti Nurwulan , Budi Eko Soetjipto , Madziatul Churiyah

  565-584

  2026-05-22

  Statistics: 174

• Influence of Product Quality and Price on Customer Satisfaction at Timezone

  Muh Irsyad Abror Putra Raja Akbar , Hery Maulana Arif , Rezki Yunika Amalia , Amalia Kasim , Muhammad Surya Toti Drajat

  241-248

  2024-05-03

  Statistics: 511

• The Effect Of Increasing Servicescape And Modernizing Petrol Station Services On Pertamax Series Purchase Decisions Through Perceived Value Systematic Literature Review (SLR) Mediation With Bibliometrics

  Surya Suganda , Budi Eko Soetjipto , Madziatul Churiyah

  909-930

  2026-04-30

  Statistics: 97

• Murabahah Financing as an Engine oof Growth: Analysis of Contribution and Integrated Risk Management at BMT Alif Mandiri Makassar

  Rostini

  307-322

  2026-01-02

  Statistics: 135

• The Effect of Service Quality and Sales Promotion on Consumer Loyalty at Ihsan Mart in Kubu Raya

  Sukardi Sukardi , Fauziah Munawaroh , Muhammad Ebuziyya Alif Ramadhan

  2341-2352

  2026-06-24

  Statistics: 34

• Green Management as The Key to Competitive Advantage: A Corporate Strategy Perspective in 2024

  Azlan Azhari , Muh. Rijal Alim Rahmat , Achmad Ridha

  467-476

  2024-11-18

  Statistics: 502

• Analysis of Promotion Mix and Place in Increasing Sales at Murai Coffee Gunungsitoli

  Wildan Syariah Farasi , Serniati Zebua , Martha Surya Dinata Mendrofa , Yuterlin Zalukhu

  153-162

  2025-11-28

  Statistics: 224

• Savoring The Success: Cultivating Innovation And Creativity For Indonesian Culinary MSMEs Growth

  Herry Mulyono , Benediktus Rolando

  413-428

  2024-08-02

  Statistics: 927

• The Influence of Work Stress on Employee Work Motivation in Regional Assets and Financial Agency in Barru District

  Afriansyah , Tenri S.P. Dipoatmodjo , Zainal Ruma , Romansyah Sahabuddin , Burhanuddin , Khaidir Syahrul

  803-810

  2023-08-07

  Statistics: 619

• Utilization of Supervisory Technology to Support Risk Concentration Analysis in The Financial Services Authority

  Pardiyono , Basuki Hadiprajitno

  2097-2112

  2026-06-16

  Statistics: 48

• The Effect Of Entrepreneurial Orientation, Innovation Capability, Market Orientation, And Networking Capability On Business Sustainability Of SMES

  Acep Fatchuroji , Candra Agus Wahyudhi , Mutiya Oktariani , Damayanti , Rawuh Yuda Yuwana , Juli Arianti

  1713-1724

  2026-05-28

  Statistics: 140