Employee Workload and Work-Family Conflict on Female Employee Performance: The Mediating Role of Psychological Well-Being
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2026-10-30Downloads
Abstract
This study examines the relationships of employee workload and work-family conflict with female employee performance, with psychological well-being as a mediating variable. The research was conducted among female employees in the rolling section of PT Seribu Satu Alami, a cigarette manufacturing company in Pamekasan, Indonesia. A quantitative approach was applied using questionnaire data from 204 respondents. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results indicate that employee workload has no significant direct relationship with employee performance (b= −0.022; t = 0.393; p = 0.694), but it has a positive relationship with psychological well-being (b= 0.382; t = 6.840; p < 0.001). Work-family conflict is positively related to employee performance (b= 0.384; t = 6.276; p < 0.001) and psychological well-being (b= 0.196; t = 2.975; p = 0.003). Psychological well-being is positively related to employee performance (b= 0.484; t = 7.979; p < 0.001). Indirect effects through psychological well-being are significant for both employee workload (β = 0.185; t = 5.290; p < 0.001) and work-family conflict (b= 0.095; t = 2.730; p = 0.006). These findings highlight the relevance of psychological well-being in explaining the relationship between work-related demands and female employee performance.
Keywords:
Employee Performance Employee Workload Female Employees Psychological Well-being Work-Family ConflictReferences
Atan, T., & Obeng, H. A. (2024). An Empirical Exploration of Psychological Well-Being ’ s Mediating Influence on Work-Life Balance and Employee Performance in Ghanaian Public Hospitals. 17(2), 169–205.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of and Conflict Family Between Work. 10(1), 76–88. https://doi.org/10.2307/258214
Gutek, B. A., Searle, S., & Klepa, L. (1991). Rational Versus Gender Role Explanations for Work-Family Conflict. (4), 560–568.
Linda, A., & Rino. (2023). The Influence of Work-Family Conflict , Workload , and Work Pressure as Mediating Variables on the Performance of Female Employees. 19(2), 379–393. https://doi.org/10.33830/jom.v19i2.5494.2023
Maksum, I., Fikriah, N. L., & Hawabi, A. I. (2022). Integrasi Conservation of Resources Theory. 18(50), 22–37.
Qureshi, M. I., Raja Ahmed Jamil, Mehwish Iftikhar, S. A., Lodhi, D. S., Zaman, K., & Naseem, D. I. (2012). Job Stress , Workload , Environment and Employees Turnover Intentions : Destiny or Choice. 65(8), 230–241.
Topp, C. W., Ostergaard, S. D., So, S., & Ndergaard. (2015). The WHO-5 Well-Being Index : A Systematic Review of the Literature. 167–176. https://doi.org/10.1159/000376585
Williams, L. J., & Anderson, S. E. (1991). Job Satisfaction and Organizational Commitment as Predictors of ...
Atan, T., & Obeng, H. A. (2024). An Empirical Exploration of Psychological Well-Being ’ s Mediating Influence on Work-Life Balance and Employee Performance in Ghanaian Public Hospitals. 17(2), 169–205.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of and Conflict Family Between Work. 10(1), 76–88. https://doi.org/10.2307/258214
Gutek, B. A., Searle, S., & Klepa, L. (1991). Rational Versus Gender Role Explanations for Work-Family Conflict. (4), 560–568.
Linda, A., & Rino. (2023). The Influence of Work-Family Conflict , Workload , and Work Pressure as Mediating Variables on the Performance of Female Employees. 19(2), 379–393. https://doi.org/10.33830/jom.v19i2.5494.2023
Maksum, I., Fikriah, N. L., & Hawabi, A. I. (2022). Integrasi Conservation of Resources Theory. 18(50), 22–37.
Qureshi, M. I., Raja Ahmed Jamil, Mehwish Iftikhar, S. A., Lodhi, D. S., Zaman, K., & Naseem, D. I. (2012). Job Stress , Workload , Environment and Employees Turnover Intentions : Destiny or Choice. 65(8), 230–241.
Topp, C. W., Ostergaard, S. D., So, S., & Ndergaard. (2015). The WHO-5 Well-Being Index : A Systematic Review of the Literature. 167–176. https://doi.org/10.1159/000376585
Williams, L. J., & Anderson, S. E. (1991). Job Satisfaction and Organizational Commitment as Predictors.
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Copyright (c) 2026 Nur Haliza Apriani, Zainiyatul Afifah
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