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• Analysis of The Effect of Service Quality and Price on Customer Loyalty Mediated by Customer Satisfaction at Al-Matuq Islamic Boarding School Laundry

  Rini Aryani , Muh. Abdul Aziz , Muhammad Khairul Amal

  2825-2840

  2026-08-05

  Statistics: 45

• The Influence of Product Quality on Customer Loyalty with Customer Satisfaction as a Mediating Variable among Gen Z Consumers of Kopi Kenangan in Makassar City

  Nur Azizah , Anwar , Muhammad Ichwan Musa , Muhammad Ilham Wardhana , Nurul Fadilah Aswar

  2953-2972

  2026-08-11

  Statistics: 37

• The Effect of Service Quality and Online Promotion on Customer Loyalty Through Customer Satisfaction at F3B Beauty House

  Febrina Isra Hertiane , Hari Muharam , Agus Setyo Pranowo

  2721-2738

  2026-07-27

  Statistics: 41

• Marketing Mix and Relationship Marketing on Customer Loyalty with Customer Satisfaction as a Mediation Variable at BPRS Botani Bina Rahmah Bogor

  Abdillah Jetha Putra , Tri Kartika Pertiwi , Dhani Ichsanuddin

  551-570

  2025-10-04

  Statistics: 742

• The Effect Of Trust And Commitment On Customer Loyalty Of Bprs Botani Bina Rahmah With Customer Satisfaction As a Mediation Variable

  Ayi Hilman Faizin , Yuniningsih , Muhadjir Anwar

  355-376

  2026-01-13

  Statistics: 439

• The Role of Pricing in Increasing Customer Satisfaction: Analysis of The Barbershop Services Industry in Makassar City

  Chalid Imran Musa

  917-922

  2023-10-21

  Statistics: 1233

• The Role of Customer Satisfaction in Mediating the Influence of Product Quality on Generation Z Consumer Loyalty in Kopi Kenangan in Makassar City

  Nurman

  1995-2018

  2026-06-08

  Statistics: 156

• The Effect of Product Quality and Service Quality on Customer Satisfaction at SLV Room Boutique

  Abd Rachman , Muhammad Ilham Wardhana Haeruddin , Muh. Ichwan Musa , Chalid Imran Musa , Tenri S.P. Dipoatmodjo

  399-410

  2023-05-16

  Statistics: 1106

• Analysis Of The Influence Of Product Quality And Promotion & Reward Programs On Customer Loyalty Through Customer Satisfaction In Gold Savings Customers At BSI Systematic Literature Review (SLR) With Bibliometrics

  Ayu Sukma Arsy Diana , Budi Eko Soetjipto , Madziatul Churiyah

  1485-1504

  2026-05-22

  Statistics: 248

• Optimizing the Service Profit Chain Model by Enhancing Job Satisfaction to Improve Customer Oriented Employee Performance at PDAM Kota Balikpapan

  Supriadi , Etty Soesilowati , Inayati Nuraini Dwiputri

  2367-2382

  2026-06-25

  Statistics: 128

• Exploring the Role of Brand Equity on Customer Satisfaction and Brand Loyalty: A Case Study of Browcyl's Signature Makassar Snacks

  Sitti Hasbiah

  89-98

  2023-11-26

  Statistics: 546

• The Effect Of Ease Of Use And Product Safety On Increased Sales Through Customer Satisfaction: Systematic Literature Review (SLR)

  Narotama Aulia Fazri , Budi Eko Soetjipto , Madziatul Churiyah

  855-874

  2026-04-25

  Statistics: 336

• Service Quality and Social Media Marketing Activities as Determinants of Revisit Intention: Customer Satisfaction as an Intervening Variable

  Regina , Agus Setyo Pranowo , Sufrin Hannan

  2289-2308

  2026-06-24

  Statistics: 155

• The Influence of Product Quality on Customer Satisfaction at KFC Pettarani Branch, Makassar City

  Virah Aulia

  81-86

  2023-02-01

  Statistics: 587

• Mapping The Intellectual Structure of Service Quality and Customer Loyalty Research: A Global Bibliometric Study in The Banking Industry

  Yanik Febriyani , Budi Eko Soetjipto , Madziatul Churiyah

  1633-1660

  2026-05-23

  Statistics: 175

• Customer Engagement Behavior Towards Value Co-Creation in Increasing Loyalty to PT Bolde Sukabumi Customers

  Yadi Nur Muhammad , Antony , Alhidayatullah

  2917-2928

  2026-08-05

  Statistics: 43

• The Research Evolution of Financial Performance, Customer Trust, and Customer Loyalty in Sharia Banking Sector: a Bibliometric Analysis

  Bachtiar Wijaya , Budi Eko Soetjipto , Madziatul Churiyah

  1869-1900

  2026-06-03

  Statistics: 182

• The Effect of Payment Convenience on Online Shopping Addiction Through Marketplace Platform Customer Satisfaction an Intervening Variable in Urban Communities in South Sulawesi

  Rezki Fani , Darmianti Razak

  215-230

  2025-01-16

  Statistics: 613

• The Influence of Store Atmosphere, Service Quality, and Product Variance on Customer Loyalty Through Customer Satisfaction at Marinor Cafe in Makassar City

  Andi Hikmah Dewi Sriyanti , Otto R. Payangan , Fahrina Mustafa

  763-772

  2023-07-30

  Statistics: 1942

• Analysis of Service Quality and Customer Satisfaction on Repurchase Halal Fashion Products Study on Akhwat Bone Sewing House Customers

  Ayu Lukmana

  65-70

  2023-02-01

  Statistics: 658

• Mapping Multi-Sensory Brand Experiences and Their Impact on Customer Satisfaction: A Bibliometric and Systematic Literature Review on Scopus

  Kevin Ghulaman Silmi , Budi Eko Soetjipto Budi Eko , Ludi Wishnu Wardhana Ludi Wishnu

  371-386

  2025-05-17

  Statistics: 650

• The Role of Service Innovation and Service Quality in Improving Customer Satisfaction

  Destya Salsabila Firmansyah , Yayan Firmansyah

  633-644

  2026-01-19

  Statistics: 132

• Green Marketing Campaign and Loyalty Customer : A study from Starbucks Makassar Customers

  Annisa Paramaswary Aslam , Dian Anggraece Sigit Parawansa , Muh Al Fatah Arief Putra

  339-348

  2023-05-09

  Statistics: 1429

• The Influence of Product Quality and Price on Samsung Smartphone Customer Satisfaction Case Study on Students of The Faculty of Economics, Makassar State University

  Nandi Rasdina Sri Sandro

  79-84

  2023-02-01

  Statistics: 1254

• The Influence of Employee Performance and Service Quality on Customer Satisfaction of PT Citra Buana Adi In East Jakarta

  Yudi Budi Yuniarso , Wening Estiningsih

  317-326

  2024-05-30

  Statistics: 385