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• The Influence of Electronic Service Quality and Trust in Increasing Loyalty Through User Satisfaction Case Study of the Ministry of Manpower's SIAPkerja Application

  Faizul Iqbal

  27-42

  2024-11-22

  Statistics: 411

• Optimizing the Service Profit Chain Model by Enhancing Job Satisfaction to Improve Customer Oriented Employee Performance at PDAM Kota Balikpapan

  Supriadi , Etty Soesilowati , Inayati Nuraini Dwiputri

  2367-2382

  2026-06-25

  Statistics: 122

• The Role of Service Innovation and Service Quality in Improving Customer Satisfaction

  Destya Salsabila Firmansyah , Yayan Firmansyah

  633-644

  2026-01-19

  Statistics: 125

• The Effect of Product Quality and Service Quality on Customer Satisfaction at SLV Room Boutique

  Abd Rachman , Muhammad Ilham Wardhana Haeruddin , Muh. Ichwan Musa , Chalid Imran Musa , Tenri S.P. Dipoatmodjo

  399-410

  2023-05-16

  Statistics: 1103

• Service Creativity In The Cultural Tourism Performing Arts’ Ecosystem

  Scholastica Wahyu Pribadi

  1121-1132

  2026-05-07

  Statistics: 102

• The Role of Pricing in Increasing Customer Satisfaction: Analysis of The Barbershop Services Industry in Makassar City

  Chalid Imran Musa

  917-922

  2023-10-21

  Statistics: 1217

• The Impact of SIAkad E-Service Quality and Campus Facilities on Institutional Image Through Student Satisfaction Case Study at STIMI-YAPMI Makassar Campus

  Ibrahim Syah , Riswan Riswan , Mursalim , Endang Hermawan

  845-854

  2026-04-24

  Statistics: 274

• Analysis of The Effect of Service Quality and Price on Customer Loyalty Mediated by Customer Satisfaction at Al-Matuq Islamic Boarding School Laundry

  Rini Aryani , Muh. Abdul Aziz , Muhammad Khairul Amal

  2825-2840

  2026-08-05

  Statistics: 6

• Customer Value in Social Media Marketing and Service Quality Effects on Britama Prioritas Decisions at BRI Sukabumi

  Alya Aprilianti , Agus Setyo Pranowo , Jan Horas V. Purba

  2443-2456

  2026-07-05

  Statistics: 88

• The Effect of Service Quality and Sales Promotion on Consumer Loyalty at Ihsan Mart in Kubu Raya

  Sukardi Sukardi , Fauziah Munawaroh , Muhammad Ebuziyya Alif Ramadhan

  2341-2352

  2026-06-24

  Statistics: 77

• The Influence of Facilities and Service Quality on Member Satisfaction of The Golden Stik Kelapa Dua Depok Gym

  Dinu Rosiyan , heri Nurranto , Hardian Mursito , Sidik Lestiyono

  281-290

  2024-05-26

  Statistics: 586

• Mapping The Intellectual Structure of Service Quality and Customer Loyalty Research: A Global Bibliometric Study in The Banking Industry

  Yanik Febriyani , Budi Eko Soetjipto , Madziatul Churiyah

  1633-1660

  2026-05-23

  Statistics: 173

• The Influence of Employee Performance and Service Quality on Customer Satisfaction of PT Citra Buana Adi In East Jakarta

  Yudi Budi Yuniarso , Wening Estiningsih

  317-326

  2024-05-30

  Statistics: 382

• The Effect Of Marketing Communication And Service Quality On Product Usage Decisions In Byond By BSI Mobile Banking Through Brand Image As A Mediation Variable Systematic Literature Review (SLR) With Bibliometrics

  Esti Nurwulan , Budi Eko Soetjipto , Madziatul Churiyah

  565-584

  2026-05-22

  Statistics: 215

• Service Quality as The Critical Dimension of Learning Management System Quality in Education Service Provider: Evidence From Indonesia

  Dwi Putri Ayuningtyas Ayuningtyas , Nur Budi Mulyono Mulyono

  429-438

  2026-02-07

  Statistics: 292

• The Effect Of Increasing Servicescape And Modernizing Petrol Station Services On Pertamax Series Purchase Decisions Through Perceived Value Systematic Literature Review (SLR) Mediation With Bibliometrics

  Surya Suganda , Budi Eko Soetjipto , Madziatul Churiyah

  909-930

  2026-04-30

  Statistics: 108

• The Influence of Product Quality, Price & Service Quality on Consumer Satisfaction at Palekko Sidenreng Eating Houses in Sidrap District

  Safira Fitria , Agung Widhi Kurniawan , Muhammad Ilham` Wardhana Haeruddin

  61-68

  2023-11-14

  Statistics: 370

• Service Quality and Social Media Marketing Activities as Determinants of Revisit Intention: Customer Satisfaction as an Intervening Variable

  Regina , Agus Setyo Pranowo , Sufrin Hannan

  2289-2308

  2026-06-24

  Statistics: 132

• The Effect of Service Quality and Online Promotion on Customer Loyalty Through Customer Satisfaction at F3B Beauty House

  Febrina Isra Hertiane , Hari Muharam , Agus Setyo Pranowo

  2721-2738

  2026-07-27

  Statistics: 34

• The Influence of Store Atmosphere, Service Quality, and Product Variance on Customer Loyalty Through Customer Satisfaction at Marinor Cafe in Makassar City

  Andi Hikmah Dewi Sriyanti , Otto R. Payangan , Fahrina Mustafa

  763-772

  2023-07-30

  Statistics: 1930

• Co-Production and Collaborative Networking In The Public Entrepreneurship Ecosystem An Analysis of Hetero Space in Central Java

  Deni Wicaksono , Bistoro Wardiyanto

  2523-2540

  2026-07-10

  Statistics: 38

• The Influence of Accounting Information System Quality, User Trust, and Service Quality on The Decision To Use The Ovo Application in Surabaya

  Rizqi Setyo Laksono , Sutrisno T

  1505-1526

  2026-05-20

  Statistics: 165

• Correlation Between Supervision and Collaboration Using Trello to Enhance Quality of Photobooth Service Case Study on Kotak Narsis Photobooth

  Muhammad Taufiq , Maat Pono , Nurdjannah Hamid

  673-680

  2023-07-23

  Statistics: 674

• Analysis of Service Quality and Customer Satisfaction on Repurchase Halal Fashion Products Study on Akhwat Bone Sewing House Customers

  Ayu Lukmana

  65-70

  2023-02-01

  Statistics: 656

• The Effect of Service Quality on Customer Satisfaction at Banua Coffee Cafe in Makassar City

  Ichwan Musa , Cepi Pahlevi , Indrianty Sudirman , Sumardi

  533-542

  2023-07-04

  Statistics: 704