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• The Effect of Product Quality and Service Quality on Customer Satisfaction at SLV Room Boutique

  Abd Rachman , Muhammad Ilham Wardhana Haeruddin , Muh. Ichwan Musa , Chalid Imran Musa , Tenri S.P. Dipoatmodjo

  399-410

  2023-05-16

  Statistics: 1106

• The Influence of Product Quality, Price & Service Quality on Consumer Satisfaction at Palekko Sidenreng Eating Houses in Sidrap District

  Safira Fitria , Agung Widhi Kurniawan , Muhammad Ilham` Wardhana Haeruddin

  61-68

  2023-11-14

  Statistics: 374

• The Influence of Accounting Information System Quality, User Trust, and Service Quality on The Decision To Use The Ovo Application in Surabaya

  Rizqi Setyo Laksono , Sutrisno T

  1505-1526

  2026-05-20

  Statistics: 169

• Mobile Banking Service Quality and Customer Relationship Quality in Indonesian Islamic Banks: The Moderating Effect of Gender

  Laras Puspa Kirana , Rita Komaladewi , Yevis Marty Oesman

  297-310

  2025-02-11

  Statistics: 830

• Optimizing the Service Profit Chain Model by Enhancing Job Satisfaction to Improve Customer Oriented Employee Performance at PDAM Kota Balikpapan

  Supriadi , Etty Soesilowati , Inayati Nuraini Dwiputri

  2367-2382

  2026-06-25

  Statistics: 128

• The Influence of Electronic Service Quality and Trust in Increasing Loyalty Through User Satisfaction Case Study of the Ministry of Manpower's SIAPkerja Application

  Faizul Iqbal

  27-42

  2024-11-22

  Statistics: 416

• The Role of Customer Satisfaction in Mediating the Influence of Product Quality on Generation Z Consumer Loyalty in Kopi Kenangan in Makassar City

  Nurman

  1995-2018

  2026-06-08

  Statistics: 156

• The Influence of Product Quality on Customer Loyalty with Customer Satisfaction as a Mediating Variable among Gen Z Consumers of Kopi Kenangan in Makassar City

  Nur Azizah , Anwar , Muhammad Ichwan Musa , Muhammad Ilham Wardhana , Nurul Fadilah Aswar

  2953-2972

  2026-08-11

  Statistics: 37

• The Effect of Service Quality and Sales Promotion on Consumer Loyalty at Ihsan Mart in Kubu Raya

  Sukardi Sukardi , Fauziah Munawaroh , Muhammad Ebuziyya Alif Ramadhan

  2341-2352

  2026-06-24

  Statistics: 82

• The Impact of SIAkad E-Service Quality and Campus Facilities on Institutional Image Through Student Satisfaction Case Study at STIMI-YAPMI Makassar Campus

  Ibrahim Syah , Riswan Riswan , Mursalim , Endang Hermawan

  845-854

  2026-04-24

  Statistics: 282

• Linking Product Quality to Electric Vehicle Purchase Decision: The Mediating Role of Brand Image in Makassar

  Muhammad Ilham Wardhana Haeruddin

  1549-1562

  2026-05-22

  Statistics: 152

• Paid Social Media Advertising and Digital Marketing Content Quality as Determinants of Ecourse Purchase Decisions Mediated by Customer Trust

  Wira Pekik Amiruddin , Hari Muharam , Sufrin Hannan

  2309-2326

  2026-06-24

  Statistics: 141

• The Influence of Product Quality on Customer Satisfaction at KFC Pettarani Branch, Makassar City

  Virah Aulia

  81-86

  2023-02-01

  Statistics: 587

• The Effect Of Marketing Communication And Service Quality On Product Usage Decisions In Byond By BSI Mobile Banking Through Brand Image As A Mediation Variable Systematic Literature Review (SLR) With Bibliometrics

  Esti Nurwulan , Budi Eko Soetjipto , Madziatul Churiyah

  565-584

  2026-05-22

  Statistics: 223

• Dimensions of Behavior of Green Product Using Organic Fertilizer (Qualitative and Countitative study of Farming Communities in Mulyoagung Village)

  Syauqi Alaik Muhammad , Ery Tri Djatmika , Agus Hermawan

  503-522

  2023-06-21

  Statistics: 576

• Customer Value in Social Media Marketing and Service Quality Effects on Britama Prioritas Decisions at BRI Sukabumi

  Alya Aprilianti , Agus Setyo Pranowo , Jan Horas V. Purba

  2443-2456

  2026-07-05

  Statistics: 95

• Analysis of The Effect of Service Quality and Price on Customer Loyalty Mediated by Customer Satisfaction at Al-Matuq Islamic Boarding School Laundry

  Rini Aryani , Muh. Abdul Aziz , Muhammad Khairul Amal

  2825-2840

  2026-08-05

  Statistics: 45

• Service Quality and Social Media Marketing Activities as Determinants of Revisit Intention: Customer Satisfaction as an Intervening Variable

  Regina , Agus Setyo Pranowo , Sufrin Hannan

  2289-2308

  2026-06-24

  Statistics: 155

• The Influence of Employee Performance and Service Quality on Customer Satisfaction of PT Citra Buana Adi In East Jakarta

  Yudi Budi Yuniarso , Wening Estiningsih

  317-326

  2024-05-30

  Statistics: 385

• Mapping The Intellectual Structure of Service Quality and Customer Loyalty Research: A Global Bibliometric Study in The Banking Industry

  Yanik Febriyani , Budi Eko Soetjipto , Madziatul Churiyah

  1633-1660

  2026-05-23

  Statistics: 175

• The Effect of Service Quality and Online Promotion on Customer Loyalty Through Customer Satisfaction at F3B Beauty House

  Febrina Isra Hertiane , Hari Muharam , Agus Setyo Pranowo

  2721-2738

  2026-07-27

  Statistics: 41

• The Mediating Role of Brand Image on Product Quality, Price, and Location Toward Millennial Cluster Property Purchase Decisions in Bogor Regency

  Efson Sairi , Agus Setyo Pranowo , Hari Muharam

  2183-2200

  2026-06-21

  Statistics: 94

• The Influence of Policy Transparency, Public Participation, Bureaucratic Responsiveness, Service Quality, and Public Trust on Perceived Effectiveness of Local Economic Policy

  May Vitha Rahmadhani , Fitri Melawati , Irfansyah , Aryo Prakoso

  2599-2618

  2026-07-21

  Statistics: 71

• Employee Engagement: QCC's Improve Productivity by Engaging Workers in Problem-Solving at CATL A Case Study of CATL’s Headquarters and Indonesian Branch

  Margaretha Sonya , Muhammad Fachri Maulana , Songrui Carl

  1373-1392

  2026-05-13

  Statistics: 136

• The Influence of Facilities and Service Quality on Member Satisfaction of The Golden Stik Kelapa Dua Depok Gym

  Dinu Rosiyan , heri Nurranto , Hardian Mursito , Sidik Lestiyono

  281-290

  2024-05-26

  Statistics: 586