The Effect of Workload and Work Stress on Employee Performance at PT PLN (Persero) Customer Service Unit Karebosi City of Makassar
Main Article Content
Karman
Chalid Imran Musa
Tenri S.P Dipoatmodjo
Siti Hasbiah
Uhud Darmawan Natsir
This study was to determine the effect of workload and work stress on employee performance in PT PLN (Persero) Karebosi Customer Service Unit Makassar City. the sample of this study were 58 employees. This type of research is Quantitative research. The data used are primary data and secondary data obtained using the questionnaire distribution technique. The results of the study shows that there is a positive influence between the workload variable (X1) on employee performance (Y) and there is a negative influence between the work stress variable (X2) on the employee performance variable which can be shown through the multiple linear regression equation, namely Y = 38. 355 + 0.265 - 0.294 + e and has a significant effect with the t_ (calculated) value of each variable of 3.711> t_ (table) (X1) and -2.612> t_ (table) (X2), with a significance level of 0.003 <0.05 (X1) and 0.012 <0.05 (X2). The R Square value of 0.501 this figure shows that the workload variable and the work strea variable in this study contributed an influence of 50.1%.
Dhania, D. R. 2010. "The influence of work stress, workload (study on medical representatives in kudus city)". I, 15-23 .
Dickdick Edison. 2017. "Human Resource Management": Jakarta Alfabeta. Didomenico, Angela Terese. 2003. "An investigation on Subjictive Assessment of Workload and Postural Stability Under Contion Of joining Mental and Phisical Demands" Polytechnic Institute of Virginia, Virginia, 2003.
Hasibuan, M. S. (2016). Malayu S.P Hasibuan. 2016. Human Resource Management. Revised Edition Jakarta: Bumi Aksara.
Irawati Rusda, Carrolina. 2017. Analysis of the effect of workload on the performance of operator employees at pt giken precision indonesia. Journal of Innovation and Business, Vol. 5, No. 1, June 2017, pp. 53-58.
Lahat, M. A. & Santosa, 2018 J. The Effect of Work Environment on Employee Work tress. 2, 31-40
Pulkuri Yusi. 2021. The Effect of Workload and Work Ability on Employee performance at pt. PLN (Persero) UniT Customer Service
Rivai Feirhzal. 2009, "Human Resource Management for Companies", Second Edition, Publisher of PT. Rajagrafindo Persada Jakarta. Ebook.
Robbins, Stephen P & Judge Timothy A. (2015). Organizational Behavior 16th Edition: Jakarta
Rolos J.K.R, Sambul S.A., Rumawas. 2018. "The Effect of Workload on Employee Performance at PT Asuransijiwarsaya Manado Kota Branch". Journal of Business Administration. Vol. 6, No. 4. tanjung batu kec. Kundru riau island province ". Thesis. State University of Sutan Syarif Kasim Riau.
