MARPAUNG, Desy; TAMPUBOLON , Lambok DR. Service Quality as a Moderator of Human Resource Quality, Waiting Time, and Facilities on Patient Satisfaction at Bhayangkara Hospital Level II Medan. Economics and Business Journal (ECBIS), [S. l.], v. 4, n. 6, p. 3187–3204, 2026. DOI: 10.47353/ecbis.v4i6.598. Disponível em: https://ecbis.net/index.php/go/article/view/598. Acesso em: 5 oct. 2026.