DIANA, Ayu Sukma Arsy; SOETJIPTO, Budi Eko; CHURIYAH, Madziatul. Analysis Of The Influence Of Product Quality And Promotion & Reward Programs On Customer Loyalty Through Customer Satisfaction In Gold Savings Customers At BSI: Systematic Literature Review (SLR) With Bibliometrics. Economics and Business Journal (ECBIS), [S. l.], v. 4, n. 5, p. 1485–1504, 2026. DOI: 10.47353/ecbis.v4i5.373. Disponível em: https://ecbis.net/index.php/go/article/view/373. Acesso em: 22 may. 2026.